What Do SMEs Need To Communicate Effectively?

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Nowadays, SMEs have to stay on the grid in order to remain relevant. This involves marketing, such as Social Media, SEO, Email, Advertising and Content Creation, just to name a few, as well as being connected, appropriate and authentic. But one overlooked aspect is communication.



Effectively communicating to your team and customers requires a number of different methods, in particular, a reliable Business Broadband, Mobiles, Phone System, Phone Line, and IT Support. All of this combined will allow you to run the business successfully, efficiently and competently.


But what are the exact benefits you can experience when they are installed? And what options are available to you from us here at Eze Talk? Let’s go ahead and explore in more detail.



Here is everything that your SME needs to communicate effectively:



Business Broadband


Our Business Broadband comes with four different options to choose from FTTP, Ethernet/Leased line, Standard ADSL Broadband, and Superfast Fibre Broadband. Depending on the type you choose, each will come with varying benefits that can boost the productivity of your business. This will ensure that you can reliably help customers and work together as a team.


Not only that, but you’ll also receive a national network built for businesses, unlimited data usage, symmetrical bandwidth up to 1 Gbps, free static IP, and an uncontended, resilient connection overall. As an SME, all of this could be expensive if you choose to partner with mainstream providers. But, with Eze Talk, you will save lots of much-needed money.





Our Mobile packages are second to none! Choose from a variety of great value business handsets and SIM cards so you can keep all your employees connected in and out of the office. We have all the big brands available: Apple, Samsung, Huawei, Google, OnePlus and Nokia. We will also work with you to create a bespoke solution so that the business can thrive as a result.


After looking at your current usage, we can work with the best network providers on the market to help advise you on the correct package based on your current and future needs.


Enjoy a multitude of benefits, including:


  • Personal Account Manager
  • All the latest handsets
  • Price guarantee
  • 24/7 technical support

Phone Systems


Our Phone Systems will enhance your efficiency and productivity at a highly affordable price. Hosted telephony – a phone system housed in the cloud – can cut telephone bills by up to 30% and allow mobiles to be twinned to your desk phone, ensuring you never miss a call again!


Also known as cloud telephony or VOIP, hosted telephony gives smaller businesses the opportunity to utilise technology that was once only available to larger organisations. Moreover, since you pay on a ‘per user basis,’ you will only pay for what’s needed. Not only that, but it is also easy to add or remove users, making it fully scalable with your growing business.


Receive free installation, maintenance, and calls when you sign up!



Phone Lines


Our Phone Lines are flexible and reliable, coming in at an incredibly low cost for your business. With your dedicated account manager on board, a package can be created that is truly tailored to meet the everyday needs of your business. This will let you make and receive business calls reliably and with minimal downtime; you can also choose to keep your own numbers as well.


Creating the right first impression, that first communication with a new customer is vital to your business’s success. And, considering how 90% of customers hang up after 40 seconds if confronted with silence, you will vitally need on-hold marketing for your business.


Voicemail, call divert and call barring are all greatly useful.



IT Support


Our IT Support is very underrated when it comes to effective communication. Ask yourself what would happen if your IT systems were to go down? If this occurs during the daytime, you’ll be losing out on vital income for the business. So it’s essential that you are reliably backed up.



A managed IT support plan is essential for any business. We’ll become your expert IT partner, providing a trusted, bespoke service completely tailored to all your individual business needs. We also have an ad-hoc ‘pay as you go’ service that offers flexible IT support at affordable prices; this makes sure that your small business stays entirely within its budget and in control. Then you can focus on business matters.



For more information on our products and services, please head to our website and browse the many different options available at your business’s disposal. Unsure of what you exactly need or want to hear from us directly? Then get in touch, and we can answer all your queries.



Eze Talk is here for all your SME needs!