Is inefficient mobile working damaging your business?

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Mobile working is now the norm and yet:

 

  • 80% of workers feel it’s harder to work in mobile teams.*
  • 33% cite poor communications as their greatest challenge when mobile.*

 

Not enabling mobile working can carry a significant cost….

 

Common mobile worker complaints are as follows:

 

  • Lower job satisfaction as they don’t feel like they have access to the right tools for the job.
  • They feel excluded by missing out on important communications.
  • They feel frustrated at using tools which aren’t designed for a mobile environment.

 

Businesses suffer also suffer through poor mobile working:

 

  • Poor customer service as mobile workers often can’t be easily contacted.
  • Important decisions delayed as they don’t have access to the right information.
  • Security breaches due to employees using non-approved apps.
  • Loss of valuable information when an employee leaves data stored on a personal phone.

 

79% of knowledge workers now work in dispersed teams.**

 

60% of employees’ time is spent away from their desk.***

 

Modern converged communications solutions offer many advantages to businesses with mobile workers:

 

  • Multi devices – Use the device of your choice.
  • Multi identity – Use your personal smartphone to make business calls.
  • Any network – Use wi-fi at home and cellular on the road.
  • Context – See everything relevant to a contact while communicating.
  • Simplicity – Intuitive apps that let you work the way you want.
  • Work anywhere – Have the same functionality from wherever you are.

 

Unleash the full potential of your business

 

Transition to a truly mobile-enabled converged communications solution can help you unleash your full potential:

Improved:

 

  • Productivity and responsiveness.
  • Employee morale.
  • Collaboration.
  • Customer experience.

 

Reduced:

 

  • Risk of security breaches.
  • Loss of valuable information.
  • Operational costs.

 

Are your mobile workers missing out? Help them be more efficient and effective with seamless solutions for smarter working.

Sources

 

* ProjectsatWork.com 2013

 

** Getting Virtual Teams Right, Harvard Business Review, Dec 2014

 

*** GlobalWorkplaceAnalytics.com